At CVT Snacks, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our return policy below:

1.Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Perishable or consumable items are not eligible for return.

2.Return Process: If you wish to initiate a return, please contact our customer support within 3 days of receiving your order. Our team will provide you with further instructions on how to proceed with the return.

3.Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item.
4.Refund or Exchange: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund or exchange request. If approved, refunds will be processed to the original method of payment, and exchanges will be processed for the requested item, subject to availability.

5.Non-Returnable Items: Certain items, such as perishable goods, gift cards, or personalized items, are non-returnable and non-refundable unless they arrive damaged or defective.

6.Damaged or Defective Items: In the case of receiving a damaged or defective item, please contact our customer support immediately. We will work with you to resolve the issue promptly by offering a replacement, refund, or alternative solution.

Please note that the return policy outlined above is subject to change without prior notice. For more detailed information or specific inquiries regarding your return, please contact our customer support.